How do you sharpen your troubleshooting instincts when every outage feels different and the clock is always ticking? In this 2 hour hands‑on workshop you’ll practice real‑time incident response in a safe sandbox—using an open‑ended ChatGPT prompt that turns the model into a relentless alert generator, demanding CLI commands, phone calls, and decisive action.
Each session drops you into a series of escalating “something‑is‑broken” scenarios covering Linux servers, Docker/Swarm, HPE networking, web apps, databases, certificates, and the very human chaos of miscommunication. And can be modified for what you want to cover.
How It Works:
Receive an alert – ChatGPT describes a malfunctioning system or user complaint. Choose your next move – Ask for logs, run commands, talk to stakeholders. The model reveals only what you request—and punishes wrong guesses with realistic errors or worsening conditions. Navigate the pressure – Juggle partial information, unhelpful users, faulty monitoring, and time‑sensitive trade‑offs. Debrief & reflect – We pause, compare approaches, and share tips on tooling, escalation paths, and communication strategies.
Key Takeaways Practice CLI diagnostics without spoilers. Experience the impact of communication (or lack thereof) on incident resolution. Learn to recognise red herrings, incomplete logs, and user misreports. Build confidence in when to escalate, delegate, or push back.
Bring your laptop (SSH client handy) and your best sysadmin mindset—no prior AI knowledge required. Coffee and a sense of humour strongly recommended.
Audience: Sysadmins, DevOps engineers, network admins, first‑line support, and anyone who wants to level up their incident‑handling muscles through interactive digital role‑play.
Hosts for Incident Handling & Technical Skill‑Building with ChatGPT: Interactive Simulation:
Metadata for Incident Handling & Technical Skill‑Building with ChatGPT: Interactive Simulation
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Schedule for Incident Handling & Technical Skill‑Building with ChatGPT: Interactive Simulation
- Friday, Jul 18th, 2025, 15:00 (CEST) - Friday, Jul 18th, 2025, 17:00 (CEST) at Workshop Room